Privacy Policy

Last updated: december 2025

AromaBrand LLC (“AromaBrand”, “we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website, create an account, place an order, subscribe to our services, or interact with us in any way.

By using our website, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect the following types of information to operate our business and provide our services:

A. Information You Provide Directly

When you:

  • create an account
  • place an order
  • subscribe to our service
  • contact customer support
  • enter promotions or referral programs

You may provide information such as:

  • name
  • email address
  • shipping + billing addresses
  • phone number
  • payment information (processed securely by third-party providers)
  • account login details

We do not store full credit card numbers on our servers.

B. Information Collected Automatically

When you browse our site, we may collect:

  • IP address
  • device type
  • browser type
  • pages viewed
  • referring links
  • time spent on the site
  • general location (city/state level)

We use cookies, pixels, tags, and analytics tools to gather this data.

C. Information From Third Parties

We may receive information from:

  • payment processors
  • email service providers
  • advertising networks
  • analytics platforms

This helps us process orders, analyze usage, and improve the customer experience.

2. HOW WE USE YOUR INFORMATION

A. Fulfill Orders & Subscriptions

  • process payments
  • ship products
  • send order updates
  • manage subscription billing

B. Improve Customer Experience

  • personalize website content
  • remember preferences
  • analyze performance and traffic

C. Customer Support

  • respond to emails
  • verify account ownership
  • resolve issues or disputes

D. Marketing & Communication

  • send promotional emails (with your consent)
  • deliver referral or loyalty rewards
  • show relevant ads through authorized partners

You may opt out of marketing emails at any time.

3. COOKIES & TRACKING TECHNOLOGIES

AromaBrand uses cookies and similar technologies to:

  • keep you signed in
  • remember cart items
  • analyze website performance
  • personalize content
  • run advertising campaigns

You may disable cookies through your browser settings, but some site features may not function properly.

4. SHARING YOUR INFORMATION

We do not sell your personal information.

We may share your information only with trusted partners who help operate our business, including:

  • payment processors
  • shipping carriers
  • email + SMS platforms
  • web hosting providers
  • analytics + advertising tools

These partners are required to handle data responsibly and securely.

We may also share information when required by law.

5. INTERNATIONAL TRANSFERS

If you access our site from outside the United States, your information may be processed in the U.S., where data protection laws may differ from those in your region.

We only transfer data where legally permissible.

6. DATA RETENTION

We store your information only for as long as necessary to:

  • fulfill orders
  • maintain your account
  • comply with legal obligations
  • resolve disputes

You may request deletion of your data (see “Your Rights”).

7. YOUR RIGHTS

Depending on your location, you may have the right to:

  • access your personal data
  • correct inaccurate information
  • request deletion of your data
  • opt out of marketing communications
  • limit or object to certain processing
  • request a copy of your stored data

To exercise these rights, contact us at:
📧 support@aromabrand.com

We respond to requests within a reasonable timeframe.

8. CHILDREN’S PRIVACY

AromaBrand does not knowingly collect information from children under 12 years old.

If we learn that data was collected from a child under this age, we will delete it.

Our products are not intended for children under 5.

9. SECURITY OF YOUR INFORMATION

We implement industry-standard security measures to protect your data.

However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for their privacy practices or content.

We encourage you to review their policies before providing personal information.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy as our business evolves.

Changes take effect once posted on this page.

Your continued use of our site signifies acceptance of any updated terms.

12. CONTACT US

For questions about this Privacy Policy or your data, contact us:
📧 support@aromabrand.com

AromaBrand LLC
Florida, USA